# Trigger support package creation on a device

> Fleets API · Devices

```http
POST https://app.mk.io/api/v1/projects/{project_name}/fleet/devices/{name}/supportPackages
```

Requests the device to generate a support package and upload it to cloud storage. Returns 202 with a timestamp and upload URL (SAS token stripped). Only one support package operation can be in progress at a time per device.

RBAC Capability Required: `fleet.device.update`

## Authentication

- `Authorization` header — Bearer authentication of the form `Bearer <token>`.

## Path parameters

| Name | Type | Required | Description |
| --- | --- | --- | --- |
| `project_name` | string | Yes | — |
| `name` | string | Yes | — |

## Request body

Content type: `application/json`

- `metadata` · object · **Required** — Resource metadata.
  - `displayName` · string · **Required** — A human-readable name for the resource.
  - `labels` · map from strings to string · Optional — A dictionary of labels associated with the resource. Maximum number of labels: 32. Maximum length of a label or value: 256 characters. Label: alphanumeric, hyphens and underscores. Value: alphanumeric, hyphens, underscores and spaces.
    - `[any key]` · string — map of additional properties
- `spec` · object · **Required** — Support package specification
  - `collectors` · list of strings · Optional — Optional list of collector components to include in the support package. If omitted, all available collectors on the device will be included.
    - Array items (string):
  - `description` · string · **Required** · _<=2048 characters_ — A description explaining the reason for generating the support package.
  - `name` · string · Optional · _<=255 characters_ — A user-friendly name for the support package. Choose a name that describes the issue, e.g. 'pcr-timing-issue-2026-02-23'. If omitted, a name is auto-generated from the request timestamp.

## Example request

```bash
curl -X POST "https://app.mk.io/api/v1/projects/{project_name}/fleet/devices/{name}/supportPackages" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
  "metadata": {
    "displayName": "string",
    "labels": {
      "key": "string"
    }
  },
  "spec": {
    "collectors": [
      "Kube",
      "Host",
      "Logs",
      "RabbitMQ"
    ],
    "description": "PCR timing drift observed on output stream.",
    "name": "pcr-timing-issue-2026-02-23"
  }
}'
```

## Responses

### 202 — Support package creation triggered.

No response body.

### 400 — Bad Request

- `error` · object · **Required** — Pertinent information about the error
  - `code` · string · **Required** — The error code.
  - `detail` · string · **Required** — The error message.
  - `extraDetail` · map from strings to any · Optional — Extra information regarding this error.
    - `[any key]` · any — map of additional properties
- `ref` · string · **Required** — A reference to the request that caused the error.
- `status` · integer · **Required** — The HTTP status code

Example:

```json
{
  "error": {
    "code": "string",
    "detail": "string",
    "extraDetail": {
      "key": null
    }
  },
  "ref": "string",
  "status": 0
}
```

### 401 — Unauthorized

- `error` · object · **Required** — Pertinent information about the error
  - `code` · string · **Required** — The error code.
  - `detail` · string · **Required** — The error message.
  - `extraDetail` · map from strings to any · Optional — Extra information regarding this error.
    - `[any key]` · any — map of additional properties
- `ref` · string · **Required** — A reference to the request that caused the error.
- `status` · integer · **Required** — The HTTP status code

Example:

```json
{
  "error": {
    "code": "string",
    "detail": "string",
    "extraDetail": {
      "key": null
    }
  },
  "ref": "string",
  "status": 0
}
```

### 403 — Forbidden

- `error` · object · **Required** — Pertinent information about the error
  - `code` · string · **Required** — The error code.
  - `detail` · string · **Required** — The error message.
  - `extraDetail` · map from strings to any · Optional — Extra information regarding this error.
    - `[any key]` · any — map of additional properties
- `ref` · string · **Required** — A reference to the request that caused the error.
- `status` · integer · **Required** — The HTTP status code

Example:

```json
{
  "error": {
    "code": "string",
    "detail": "string",
    "extraDetail": {
      "key": null
    }
  },
  "ref": "string",
  "status": 0
}
```

### 404 — Not Found

- `error` · object · **Required** — Pertinent information about the error
  - `code` · string · **Required** — The error code.
  - `detail` · string · **Required** — The error message.
  - `extraDetail` · map from strings to any · Optional — Extra information regarding this error.
    - `[any key]` · any — map of additional properties
- `ref` · string · **Required** — A reference to the request that caused the error.
- `status` · integer · **Required** — The HTTP status code

Example:

```json
{
  "error": {
    "code": "string",
    "detail": "string",
    "extraDetail": {
      "key": null
    }
  },
  "ref": "string",
  "status": 0
}
```

### 409 — Conflict

- `error` · object · **Required** — Pertinent information about the error
  - `code` · string · **Required** — The error code.
  - `detail` · string · **Required** — The error message.
  - `extraDetail` · map from strings to any · Optional — Extra information regarding this error.
    - `[any key]` · any — map of additional properties
- `ref` · string · **Required** — A reference to the request that caused the error.
- `status` · integer · **Required** — The HTTP status code

Example:

```json
{
  "error": {
    "code": "string",
    "detail": "string",
    "extraDetail": {
      "key": null
    }
  },
  "ref": "string",
  "status": 0
}
```

### 429 — Too Many Requests

- `error` · object · **Required** — Pertinent information about the error
  - `code` · string · **Required** — The error code.
  - `detail` · string · **Required** — The error message.
  - `extraDetail` · map from strings to any · Optional — Extra information regarding this error.
    - `[any key]` · any — map of additional properties
- `ref` · string · **Required** — A reference to the request that caused the error.
- `status` · integer · **Required** — The HTTP status code

Example:

```json
{
  "error": {
    "code": "string",
    "detail": "string",
    "extraDetail": {
      "key": null
    }
  },
  "ref": "string",
  "status": 0
}
```

### 500 — Internal Server Error

- `error` · object · **Required** — Pertinent information about the error
  - `code` · string · **Required** — The error code.
  - `detail` · string · **Required** — The error message.
  - `extraDetail` · map from strings to any · Optional — Extra information regarding this error.
    - `[any key]` · any — map of additional properties
- `ref` · string · **Required** — A reference to the request that caused the error.
- `status` · integer · **Required** — The HTTP status code

Example:

```json
{
  "error": {
    "code": "string",
    "detail": "string",
    "extraDetail": {
      "key": null
    }
  },
  "ref": "string",
  "status": 0
}
```

---

Source spec: `fleets-api` · operationId: `[post]_/api/v1/projects/{project_name}/fleet/devices/{name}/supportPackages`