Managing servers

The Servers view displays system information to monitor and manage servers. The statuses indicate server availability: connected or connection lost.

Server Status

• Administrators can click the Delete button (if present and enabled) to remove a server that is no longer in use in the system.
• You can use the Reboot button (if present and enabled) to restart the server by clicking Yes at the displayed Are you sure? confirmation message.
• Click the Details button to display the server information (Display server information (system)).
• Click the Support package icon to generate a support package).
• If the connection is lost when the server is in a failover group (only for Live Encoding) then check if failover occurred.
• You can also check alarms or alarm history to investigate possible causes.
• You can also check server information for licenses and IP configurations.

Server processing types

Additional processing types are available from the Servers page.

Display servers

Servers are listed in a table. You can view server settings and usage statistics per server.

1. Click Servers from the left-side menu. The table of servers displays.

2. Edit the number of rows displayed or use the search bar to filter the display.

Display server information (system)

Check server functions and performance to manage server and service allocation, or to view license information. System settings and information displays for each server.

1. Click Servers on the left-side menu.

2. Click in the Actions column to view server information. Information based on the server type displays.

3. Click the tabs to display server information.

   • General
   • System Settings
   • Statistics
   • Licenses