Navigation and key features

Dashboard overview

When you log in to MK.IO, the Dashboard provides centralised access to all platform features.

Top navigation bar:

Documentation — Access to guides and references
API Reference — Complete API documentation
Organisation settings — Account and billing management

Organisation management:

If you are linked to multiple subscriptions, use the organisation selector in the top-right corner to switch between accounts and manage subscriptions.

The sidebar organises MK.IO features into logical groups:

Organise

Manage assets

Manage, import, and upload new media content from storage.

Configure storage

Add and connect cloud storage for content management.

Create

Live events

Configure and manage live streaming workflows.

Video processing

Set up VOD transforms and encoding jobs.

Deliver

Content key policies

Enable DRM protection for secure content delivery.

Streaming endpoints

Create and manage delivery points for your streams.

MK Player

Test your streams and explore the player SDK documentation.

API access and automation

MK.IO provides comprehensive APIs to automate any action available in the web interface, including:

Storage account creation
Asset import and management
Live event creation and control
Transformation job execution
Endpoint and locator management

Getting API access

Generate API tokens from Organisation Settings > API Tokens (see API tokens).
Use Bearer Token authentication with your API calls.
All API endpoints use the base URL: https://app.mk.io.

API usage example:

curl --request PUT \
     --url https://app.mk.io/api/v1/projects/example-project/media/transforms/example-transform/jobs/example-job \
     --header 'accept: application/json' \
     --header 'authorization: Bearer <your-token>' \
     --header 'content-type: application/json' \
     --data '
{
  "properties": {
    "input": {
      "@odata.type": "#Microsoft.Media.JobInputAsset",
      "assetName": "example-asset"
    },
    "priority": "Normal",
    "outputs": [
      {
        "@odata.type": "#Microsoft.Media.JobOutputAsset",
        "assetName": "example-output-asset"
      }
    ]
  }
}
'

Monitoring and metrics

MK.IO provides operational metrics for monitoring your services.

Available metrics include:

Live events — Input/output bitrate monitoring
Streaming endpoints — Error rates, bitrate, and latency
Encoding jobs — Success and failure counts for completed jobs

Enabling metrics

Go to Usage and Metrics from the left menu.
Enable metrics using the toggle switch.
MK.IO provides a URL, username, and password for metric scraping.

Metrics publishing is a chargeable service and is not enabled by default. See MK.IO pricing for details.

Grafana Cloud integration

For comprehensive monitoring, you can integrate with Grafana Cloud:

Create a free Grafana Cloud account (supports up to 10,000 metric series).
Set up the Metrics Endpoint integration.
Configure scraping from MK.IO’s federate endpoint.
Import pre-built dashboards or explore metrics (all begin with mk_).

Common metric types

Gauge metrics — Current values (endpoint status, bitrates)
Counter metrics — Cumulative counts (completed jobs, errors)
Histogram metrics — Response time distributions

Billing and cost management

MK.IO uses monthly billing based on actual usage. Charges are metered and reported from the platform. You can track and manage costs at the project level.

Accessing billing information

Open the profile dropdown in the top-right corner.
Navigate to Organisation Settings > Overview.
Select the Billing tab for detailed usage information.

Billing information is only available to members of the Administrators team.

Cost considerations

Streaming endpoints — Generate costs when running, even if idle
Transformation jobs — Charged based on processing time and complexity
Bandwidth — Charges apply when content is accessed by viewers
Storage — Based on your cloud provider’s storage costs
Metrics — Optional chargeable service for monitoring

Access management and security

Team management

MK.IO provides granular access control through team-based permissions.

User roles and capabilities:

Organisation Owner — Full control over all settings and billing
Administrators — Management access and billing visibility
Content Managers — Asset and workflow management
Viewers — Read-only access to content and analytics

Setting up teams

Go to Access Management > Teams.
Create user groups based on responsibilities.
Assign specific permissions to each group.
Invite colleagues with appropriate access levels.

Security best practices

Regularly review and rotate API tokens.
Use the principle of least privilege for team access.
Monitor access logs for unusual activity.
Implement strong authentication policies.

Integration capabilities

Cloud storage integration

Azure Storage — Blob storage with SAS token authentication
Amazon S3 — Standard S3 buckets with IAM credentials
Google Cloud Storage — Coming soon

Player integration

MKPlayer SDK — Advanced web player included with MK.IO
Third-party players — Support for standard HLS and DASH protocols
Custom applications — Full API access for building integrated solutions

Workflow integration

REST APIs — Complete programmatic access to all features
Webhooks — Event notifications for workflow automation
SDKs — Client libraries for popular programming languages

Advanced features preview

Multiview (coming soon)

Combine multiple live streams into a single viewing experience
Support for various layouts (2×2, 1+3, custom arrangements)
Server-side processing for optimised delivery
Suitable for sports, news, and entertainment applications

AI capabilities

Live transcription — Real-time subtitle generation
Translation — Multi-language content delivery
Content analysis — Automated content understanding
Quality enhancement — AI-powered video optimisation

Getting help and support

Documentation resources

Getting started guides — Step-by-step tutorials (this guide)
API Reference — Complete endpoint documentation
Player SDK documentation — Integration guides for MKPlayer

Community support

MK.IO Community — User forums and discussions
Knowledge Base — Common questions and solutions
Best Practices — Industry insights and optimisation tips

Technical support

Support Portal — Direct access to technical assistance
Documentation Feedback — Help improve guides and references
Feature Requests — Suggest new capabilities and improvements